Hospitality Service Assistant at Banora Point

Bupa Hotel & Resort is a premier destination for travelers seeking luxury and relaxation. Their commitment to exceptional service and attention to detail sets them apart in the hospitality industry. They are seeking a Hospitality Service Assistant to join their dynamic team. The ideal candidate will be passionate about providing outstanding customer service and have a strong desire to contribute to the overall guest experience. If you are interested, please submit your resume and cover letter detailing your qualifications and interest in the position.


  • Greet guests and assist with check-in and check-out processes
  • Respond to guest inquiries and provide information about hotel services and amenities
  • Maintain cleanliness and order in public areas, including lobbies, corridors, and restrooms
  • Assist with luggage handling and delivery to guest rooms
  • Monitor and replenish inventory of guest amenities
  • Collaborate with other hotel staff to ensure seamless guest experiences
  • Adhere to all hotel policies and procedures, including safety and security protocols


  • Previous experience in a customer service role, preferably in a hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Knowledge of basic computer operations
  • Flexibility to work various shifts, including weekends and holidays


  • Competitive salary
  • Employee discounts on hotel services and amenities
  • Opportunities for advancement within the company
  • Training and development programs

How to Apply:

Please send your application if you are interested in this job, for this click on apply now button. It will redirect you to their official application page where you can easily send your application. In your cover letter, please include why you are interested in the position and how your previous experience makes you a great fit for their team.

Job Details:

  • Job Title: Hospitality Service Assistant at Banora Point
  • Location: Tweed Heads South NSW, Australia
  • Company: Bupa
  • Salary: $20-25
  • Salary Currency: AUD
  • Payroll: per Hour
  • Employment Type: Full-time

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