As a Customer Service Representative at Prairie Agricultural Equipment Plant, you will play a vital role in delivering expectational service and support to our valued customers. You will serve as the primary point of contact, interacting will customers via phone, email, and in-person to address inquiries, provide technical assistance, and resolve issues related to our agricultural equipment products. Male and Female both candidates can easily apply for this job. Age limit for this job within 15 days after published. Your main objective will be to ensure customer satisfaction by providing prompt and accurate responses, maintaining professionalism, and fostering positive relationships with customers.
- Salary: 50000
- Salary Currency: CAD
- Payroll: YEAR
- Date Posted: 2023-05-30
- Posting Expiry Date: 2024-07-06
- Employment Type : FULL_TIME
- Hiring Organization : Prairie Agricultural Equipment Plant
- Location: Postal Address, 22661 Fraser Highway Langley, BC V2Z 2T5, Canada
- Handle customer inquiries, providing information, guidance, and support related to agricultural equipment products.
- Assist customers in diagnosing and troubleshooting equipment issues, offering technical expertise and solutions.
- Process sales orders, warranty claims, and service requests accurately and efficiently.
- Respond to customer complaints, investigating issues, and working towards satisfactory resolutions.
- Maintain accurate and detailed customer records, including interactions, transactions, and service history.
- High school diploma or equivalent; post-secondary education or relevant certifications are a plus.
- Proven experience in a customer service role, preferably in the agricultural or equipment industry.
- Excellent communication skills, both verbal and written, with a customer-focused approach.
- Strong problem-solving and decision-making abilities, capable of handling customer issues with professionalism and empathy.
- Technical knowledge or familiarity with agricultural equipment is highly desirable.
The salary for Customer Service Representatives in the agricultural industry in Canada can vary based on factors such as location, experience, and company size. On average, Customer Service Representatives in Canada earn an annual salary ranging from CAD 35,000 to CAD 50,000. The salary may be supplemented with additional benefits such as health insurance, retirement plans, and performance-based incentives.