Join Park Hyatt Melbourne as a Room Checker – Housekeeping Department
Are you passionate about delivering exceptional service in a luxury hotel environment? Park Hyatt Melbourne is seeking a dedicated Room Checker to join our Housekeeping team and ensure the highest standards of cleanliness and guest satisfaction.
Job Details:
- Job Type: Full-time
- Location: Melbourne, VIC
- Shift & Schedule: Rotating roster, shift work, weekend availability, public holidays
Why Work With Us?
At Hyatt, we believe in turning jobs into careers and creating unforgettable experiences. As a global leader in hospitality, we offer a supportive work environment where your individuality is celebrated.
Employee Benefits:
- Career growth opportunities within a leading global hotel brand
- Complimentary & discounted accommodation at over 1,000 Hyatt properties worldwide
- Complimentary duty meals while on shift
- Discounted food & beverage and Park Club health & day spa treatments
- On-site parking discounts
- Employee Assistance Program – immediate, confidential support for work, health, and life concerns
- Paid time off & holiday benefits, including paid parental leave & wellbeing leave
- 10% discount on NIB Health Insurance
About the Role:
As a Room Checker, you will play a key role in maintaining the high standards of Park Hyatt Melbourne’s Housekeeping Department. Reporting to the Housekeeping Manager, you will be responsible for supervising and training staff, ensuring all guest rooms meet Hyatt’s luxury standards, and supporting the team in delivering a seamless experience.
Key Responsibilities:
- Respond promptly to guest requests for room amenities and services.
- Record and track VIP activities, guest preferences, and housekeeping tasks.
- Manage Lost & Found items, ensuring proper documentation and retrieval.
- Utilize department software for creating reports, logs, and inventory checks.
- Maintain records for scheduled deep cleaning, including carpet shampooing, brass polishing, mattress turning, and drapery care.
- Conduct monthly inventory checks on housekeeping supplies and equipment.
- Ensure all reported lost or damaged items are properly recorded and processed.
- Greet and assist guests, addressing any special requests with professionalism.
What We’re Looking For:
- Previous Housekeeping experience in a luxury hotel (4- or 5-star preferred) or a fast-paced cleaning services environment.
- Strong organizational & multitasking skills.
- Excellent communication & interpersonal skills with fluency in English.
- Ability to work efficiently with minimal supervision.
- A commitment to superior customer service and upholding Hyatt’s standards.
- Impeccable grooming and a professional appearance.
- Flexibility to work rotating shifts, weekends, and public holidays.
Start Your Career with Hyatt Today!
If you’re looking to grow your career in the luxury hospitality industry, this is your opportunity. Join Park Hyatt Melbourne and be part of a team that values Empathy, Integrity, Respect, Wellbeing, and Inclusion.
Apply today and discover a career that goes beyond expectations!
Park Hyatt Melbourne is an Equal Opportunity Employer.