Market Supplier Quality Manager, Philips. Tokyo, Japan

Philips manufactures an extensive variety of electrical items, including gadgets, TVs, and light bulbs. Making items that help people in their homes and companies it began in the 1800s, a very long time ago. They are well-known for coming up with creative ideas and producing items that enhance the comfort and ease of living. Therefore, you may have used a Philips product if you’ve ever turned on a light or watched TV.

Job Description

Ensure that Philips HealthTech and the suppliers’ (including contract manufacturers’) quality systems follow to relevant purchasing controls requirements. The scope of the activity includes all QMS-relevant purchasing controls processes, systems, and procedures, as well as Q&R processes that have a limited connection to purchasing controls (such as CAPA and audit). To ensure excellent quality and compliance, take part in the establishment and ongoing improvement of suppliers’ quality assurance processes. SQA is accountable and in charge of supplier audits, purchasing external inspections and audits, and training.

KEY AREAS OF RESPONSIBILITIES

  • Controls KAR-related initiatives for Markets.
  • If an immediate evaluation of Supplier Quality data is required, Philips Excellence follows are applied to identify and deal with significant Supplier Quality issues.
  • Has a multidisciplinary approach and is educated on basic ASL Management, Auditing, SCAR Coordination, Performance Monitoring, and Quality Transition Plans principles, theories, and concepts.
  • Provides the Supplier Quality solution based on feasibility studies for the Supplier Quality.
  • Controls projects requiring supplier quality while managing a small staff.
  • Applies organisational rules and procedures to address a range of problems.
  • Have practical understanding of the company’s products and solutions.
  • Frequently interacts in conversations with functional peer groups, exhibiting the capacity to win others’ cooperation while providing presentations of technical data related to certain projects or schedules.
  • Lead teams, which are promoting cooperation for accomplishing tasks.
  • Covers slightly complex problems whose analysis calls for an examination of a range of factors.
  • Uses judgement within established protocols and practises to choose the most effective course of action.
  • Ability to focus on the present problem, identifying impact on the value chain (customer, supplier, Philips, and affected stakeholders).
  • Ability to build productive internal/external working relationships.
  • Usually, normal work is guided by broad directions, while new projects or assignments are guided by particular instructions.
  • Capable of making choices based on facts and information.

KEY PERFORMANCE INDICATORS in Philips

  • Compliance with purchasing controls (% open CAPA, % ASL accuracy)
  • Harmonisation of procedures (% of suppliers’ categories, risk-categorization processes, and IT systems)
  • Supplier Audit (percentage of planning & results, audit findings’ retirement, constant issues)
  • Product risk assessment lead times and supplier onboarding lead timeframes in contrast to realistic commitment time.
  • Timeliness and high-quality reporting (% of realised organised% completed, etc.)
  • Deployment of educational programmes (%), SPI initiatives.

COMPETENCIES

  • ISO 19011, CMDR, MDD, jPMD, ISO 13485, FDA QSReg (21 CFR Part 820), and Medical Device Awareness.
  • Good Documentation Performs (GDP).
  • Supplier Sustainability.
  • SCAR Ownership, Execution, and Independent Review.
  • MSA, Value Stream Mapping, DFMEA, and Six Sigma Qualification.
  • Relevance of QMS, its application, and its effects.
  • Lead Auditor Qualification.
  • Quality Agreement and Change Notice Agreements.
  • ASL Awareness.

Skills

  • Develop global skills.
  • Effective listening and communication skills, negotiation. 
  • Facilitation. 
  • Effective communication and presentation abilities. 
  • Strategic planning and execution.
  • Customer focus/service, project management.
  • Negotiation.

https://www.philips.com/a-w/about.html#:~:text=We%20are%20a%20technology%20company,have%20never%20been%20more%20relevant

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